Precise Skill Targeting
The Precise Skill Targeting® technology provides ways to get meaningful visibility into what knowledge users truly need and use, to progressively tailor and refine knowledge-driven user experience to provide the highest value.
In almost every organization, hidden reservoirs of “knowledge” exist relatively untapped. A few organizations are, however, going after this mother lode, learning how to mine it using a tool called “knowledge management.” They are unearthing this hidden asset, capturing it, organizing it, transferring it, and using it to create customer value, operational excellence, and product innovation.
Our technology provides tools to avoid “If only we knew what we know“ kind of scenario. They help our clients to identify knowledge of employees and convert it from tacit to explicit form.
An effective knowledge map concludes with a collective view of the skills required to successfully perform each step in delivering a solution. We make sure it can be retrieved when needed.
Defined as the process through which one unit is affected by the experience of another, we treat skills of people as company’s most valuable assets which must be shared and re-used.